Returns & Refunds. Sale of Goods - Terms & Conditions

We operate a money back guarantee.


If you are unhappy with the product for whatever reason, please contact us to arrange a return and refund.


Since we can’t retrieve the cost of delivery, we are unable to refund shipping costs.


The product must be returned to us undamaged and in its original packaging.


Feedback

If you are unhappy with the transaction for any reason, please contact us on sales@streetcombatives.com first to try resolve any possible issues or misunderstandings.

Contact

We will contact you through your registered e-mail address, please make sure that it is working, if not please send us a new e-mail address.


We try to respond to all messages within 48 hours, please bear with us as we receive a lot of messages everyday. If you do not receive a reply to your email within 5 days, it means that we have not received your email or our reply has been filtered out by your spam filters. If this happens, please check your spam/bulk/junk mail folders or email us from a different email account.


Sale of Goods Terms & Conditions

General

All goods and services sold by us to you are sold on the terms of trade set out below. We may at any time vary these terms of trade. These terms of trade may not otherwise be varied unless agreed by us in writing. In these terms of trade, references to "we", "our" or "us" are references to Shaved Apes and references to "you" and "your" are references to the customer.


Acceptance

You will be deemed to have read and accepted these terms of trade when you confirm an order for goods or services by clicking on the "SUBMIT" button or "I ACCEPT" or “PAY NOW” button. Once your order has been accepted by us this will constitute a binding contract for the supply of the goods or services on these terms of trade.


Price and Payment

For all goods or services ordered by you, you must pay the price for the goods or services specified on our website at the time your order is accepted by us. All payments are to be made by PayPal or Credit Card (we accept Mastercard, Visa and American Express). All prices are in US dollars and are inclusive of any applicable sales tax. You will pay all other applicable taxes, import duties, levies or tariffs which may be payable (if any).


Freight and Handling

You will pay freight and handling charges on any goods you order from us.


Order and Delivery

We will endeavor to deliver goods ordered from us within 7-14 working days from the date we receive and accept your order. This will be subject to stock availability and your geographic location. If we anticipate that you will not receive the goods within that time we will advise the reason for the delay and the likely date of the delivery. You will then be asked to confirm the order or cancel the order. The timing for delivery of services ordered from us will be as specified on our website or as agreed by us and you. We will not be liable for any delays in delivery of goods or services.


Property/Risk

Property and risk in goods ordered by you from us will pass to you upon delivery of the goods to your specified delivery address for the relevant order.


Liability

Subject to the provisions of this clause, to the extent permitted by law:

all warranties, representations and guarantees (whether express, implied or statutory) are excluded; we will not be liable for any indirect losses or consequential damages of any kind suffered or incurred by you; and we limit our liability to the replacement, or replacement cost and the delivery cost, of the relevant goods at our option.